Settings & Configuration

How to Import Customers, Bookings, Services, and Team Members via CSV in Calentivo

Calentivo allows you to import customers, bookings, services, and team members using a CSV file. This is useful when moving from another system or when you want to upload many records at once. The import tool guides you step-by-step through uploading the file, mapping columns, and reviewing the results before the import is completed.

How To Customize Client Reminders in Calentivo

Client reminders help reduce no-shows and keep your schedule running smoothly. In Calentivo, you can customize reminder emails and SMS messages so they match your business tone, provide useful information, and create a professional experience for your clients. This guide explains how to customize reminder messages step by step.

Set Weekly Schedules, Breaks, And Temporary Overrides

In Calentivo, each team member has their own working schedule. This schedule controls when customers can book appointments. You can configure: - Weekly working hours - Breaks during the day - Days off - Temporary schedule overrides - Extra shifts - Holidays and time off This guide explains how to set up and manage schedules correctly so your booking calendar always shows the correct availability.